After you send a marketing campaign in ResDiary, you can view detailed results to understand its performance. The system shows how many messages deliver, how many recipients open your email, and how many clicks go through. By using the reporting tools, you track each campaign’s effectiveness, filter results by venue or date, and customise your report view. This process helps you measure engagement and refine your future marketing efforts.
🤓 Tip: Add in the {COUNTER} token at the foot of your template to improve your tracking of the emails in your marketing campaign.
Report your marketing campaign insights
Follow the steps below to view detailed results of your campaigns:
Click Promote, then Marketing Emails Report.
Filter your report from the right window:
Venues: Select your diary.
Date Range: Select a period of time.
Filter: Customise which campaign will appear.
Click Edit the columns you see and their order to change the columns.
Click Run Report.
Manage your marketing report
Below is a list of actions you can take once you've obtained your marketing report:
Click Export, then Export as CSV to download.
Click Print to print out your report.
Click the View
icon to obtain a list of your customers.Click the Envelope
icon to get a preview of the email or SMS.