Leave time rules are the function within services used to inform diners that you require their table back at a certain time. It is a configurable option that can be applied only when demand is high and you expect to turn tables for reuse. The setting can be tailored to specific dates through segments, adjusted by party size, day of the week, or time of day. Multiple rules can also be combined, giving you full flexibility in how and when confirmations are applied.
⚠️ Warning: You may already have a leave time configured in the general tab of your service. This setting applies from the specified start time to the end time without any detailed rules, such as specific days or cover size. If you add a more specific rule as described in this guide, it will override the leave time setting in the general tab.
Set your leave time rules
Follow the steps below to setup your leave time rules:
Click Settings, then Services.
Select a segment if applicable.
Click the Edit
icon next to your service.Click Leave time Rules.
Click Add.
Complete the following fields:
Cover Size: Select min and max cover size.
Times: Select from and until time.
Days: Tick the boxes under each day of the week this rule is valid.
Click Save, then again Save.
Leave time rules FAQs
Below is a list of most common topics about leave time rules.
Leave times are calculated based on the start of the booking visit time and the average time rule which applies to that booking.
You can easily see bookings with a leave time in the diary from the Clock
symbol on the booking.If your leave time rules are in place online guests are notified at the bottom of the ResDiary widget before they book, as well as their confirmation email by default.
If your leave time rules are in place you'll need to acknowledge a pop up before completing the booking internally.