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Learn about Workfeed with ResDiary

Find out how Workfeed uses your ResDiary reservation data to help you forecast demand and build accurate staff rotas.

Written by Fabio Fois

Workfeed is a staff scheduling platform that helps hospitality teams forecast demand and optimise labour planning. Through its integration with ResDiary, reservation data is automatically transferred to Workfeed via the ResDiary data extract API, giving managers the visibility they need to build rotas that reflect real booking levels and reduce understaffing or overstaffing.

Reservation data in Workfeed

Once connected, all your ResDiary table reservations are automatically collected in Workfeed. When you click on the total number of covers for a particular day, you can see:

  • Total number of reservations for the date selected.

  • Total number of seated guests per hour, updates will include walk-ins.

  • Full list of expected arrivals, including:

    • Visit date and time.

    • Booking duration.

    • Covers.

    • Guest name.

This gives you full visibility of both the current and forecast guest count in your venue alongside the staff you have scheduled on the floor.


Configuration and setup

Workfeed is configured from within the Workfeed platform. To connect your ResDiary account:

  1. In Workfeed, click Settings, then click Integrations.

  2. Select ResDiary.

  3. Enter your ResDiary microsite name.

  4. You will be redirected to ResDiary to authorise the connection.

📌 Note: For support with this integration, contact our support team for ResDiary queries, or reach Workfeed directly at [email protected].

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