Connecting Stripe with your diary allows you to process card payments via the diary. If you want to offer your diners an added level of security, when booking with your front of house team, then instead of collecting card details over the phone ResDiary can send the diner a link to a secure landing page where they can enter their card details without having to disclose them to anyone.
β οΈ Warning: In order to use this feature you'll need to connect Stripe to your diary and enable your payment requirements.
Enable your secure landing page
Activate your secure landing page to obtain your payment requirements:
Click Settings, then Stripe Settings.
Enable collect credit card details via diner landing page.
Select the exact number of hours your customers have to submit payment details or card details by adding them on the text box next to hours to expiry.
Click Save.
Send your secure landing page for card details
You can request card details by landing page following the steps below:
Click the booking, then click the Edit
icon.Click Payments.
Ensure the toggle next to request diner's card details is enabled.
Click Complete.
π€ Tip: When you've successfully requested card details by landing page you'll see the orange card
icon appear.
Send your secure landing page for deposits
You can request payments by landing page following the steps below:
Click the booking, then click the Edit
icon.Click Payments.
Check if you have an active deposit on the top left under Deposits:
If you have a deposit active for this booking move to the next step.
If you don't have a deposit active click Add Deposit, then complete the text fields with the amount you want to charge and a short description, then click Add Deposit.
Ensure the toggle next to request diner's card details is enabled.
Click Complete.
π€ Tip: When you've successfully requested a payment by landing page you'll see the orange bag
icon appear.
If a customer does not complete their details in time before expiry the booking is removed from the diary and placed in the incomplete booking list, the customer is then sent a cancellation email due to non-payment. A reminder email will also be sent to the customer 1 hour before the expiry time is ends.
