When Stripe is connected to your diary, you can require diners to provide card details to secure their booking. This process is supported by strong customer authentication, SCA, ensuring that all payments are handled securely and in line with EU regulations. By combining Stripe with SCA, your business gains stronger protection against late cancellations and no shows, while offering diners a safe and trusted booking experience.
🤓 Tip: We advise you to setup deposits using promotions to avoid conflict when more than one deposit is active using setting trigger.
Attach a deposit to your promotions by watching the video below or follow the steps provided.
Attach a deposit to your promotions
Promotions are one of the most versatile feature in ResDiary. You have the ability to require a payment to your bookings by using promotions. Before moving forward please ensure you've already created a promotion and that Stripe is connected to your diary. Follow the steps below to attach a deposit to your promotions:
Click Settings, then Deposits.
Click Add.
Complete the following fields:
Status: Ensure this is set to enabled.
Description: Create a brief description of what's this payment for.
Attach to promotion: Ensure this is set to your promotion name.
Amount: Select the amount you want to charge.
Payment type: choose if you want to charge your amount per cover or booking.
Click Update.
🤓 Tip: We advise you to make a test booking on your website to ensure it's all working as intended. Alternatively you can go on Promote, then Dish Cult Listing. This opens up your Dish Cult page which adheres to all your diary set up and rules.