Turn time is a valuable feature that helps you manage table transitions smoothly between reservations. It allows you to build in a buffer period for clearing and resetting tables, without affecting the visible booking duration shown to customers. The time is deducted from the applicable average time rules, meaning guests are informed to vacate slightly earlier, while the table remains blocked for a short period to ensure it's ready for the next party. For example, if you set a booking duration of 120 minutes but want 15 minutes to reset the table, customers will be told they have the table for 105 minutes, while the system holds the table until the full 120 minutes have passed.
⚠️ Warning: Diners won’t be shown the total time allocated to their booking unless you've already created your leave time rules.
Add a turn time rule
Follow the steps below to add a turn time rule to your bookings:
Click Settings, then Services.
Select a segment if applicable.
Click the Edit
icon next to your service.Under service times locate turn time.
Enter the number of minutes in the text field.
Click Save.