Customer details can be added to walk-in bookings either during creation or after the guest has been seated. These details help maintain accurate records without affecting how the booking is reported. Even with customer information added, the booking remains classified as a walk-in in your reports.
Add details to your new walk-ins
Follow the steps below to add customer details to your new walk-ins:
From the diary main page, click the Walk-In
icon. Click Advance booking.
Complete the booking as normal.
Add details to your existing walk-ins
Follow the steps below to add customer details to your existing walk-ins:
Click on your existing walk-in.
Click the Edit
icon. Fill the form with your customer details.