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Manage your waitlist on ResDiary Plus

You can add and notify bookings from your waitlist.

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Written by Fabio Fois
Updated over 2 months ago

ResDiary Plus is our native iPad application for restaurant managers, owners and hosts. Designed to sync directly to your ResDiary online reservation diary system this app helps the management of your restaurant services and allows you to make bookings in online or offline mode, check and edit booking and customer details, allocation of tables, update of mail statuses, view expected arrivals list and much more.

⚠️ Important: ResDiary Plus is also available for android tablets and for iOS and android mobiles.

Add walk-ins to your waitlist

Follow the steps below to create walk-ins for your waitlist on ResDiary Plus:

  1. Click the Walk-in icon on the top right.

  2. Select the number of covers.

  3. Select an area.

  4. Click the Table icon to select a different table if needed.

  5. Select the amount of wait time from the list.

  6. Enter the customer details

  7. Click Complete.


Manage your waitlist

Follow the steps below manage your waitlist on ResDiary Plus:

  1. Click the arrow icon on the bottom right to open your arrival list.

  2. Click the Waitlist icon to open up a list of your waiting customers.

  3. Click the booking to complete one of the following actions:

    • Click the Send icon to notify the customer their table is ready.

    • Click the No Show icon to mark them as no show.

    • Click the Decline icon to cancel their request.

    • Click the Table icon to seat the waiting customer.

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