In service
Guides you might need during service.
By Fabio1 author31 articles
Bookings
Create, edit and manage your bookings.
- Create your bookingYou can easily create your booking internally.
- Edit your customer's bookingYou can easily amend your customer's booking details.
- Cancel your customerâs bookingYou can easily cancel your bookings internally.
- Manage your cancellation listYou can add or remove bookings from your daily cancellation list.
- Confirm your customerâs bookingYou can confirm your customerâs attendance to their reservation.
- Add customer details to your walk-inYou can add your customer details to your walk-in.
- Increase booking size without table reassignmentYou can increase the size of a booking without changing the table.
- Manage your standby listYou can allow your customers to sign up for standby list online.
- Manage your waitlistYou can manage your walk-in queues using our internal waitlist function.
- Locate bookings with our magic searchYou can easily locate reservations using our magic search tool.
- Highlight your new bookingsYou can set up a bell icon to alert you of new reservations.
- Book a whole area for your reservationYou can reserve the complete area for your booking.
- Check your booking historyYou can easily check your booking actions and changes.
- Repeat your customerâs bookingYou can easily repeat your customerâs reservation.
- Create an internal booking reminderYou can add a reminder to your reservations internally.
Diary views
Learn about our different diary views.
- Manage your different diary viewsChoose the best diary view for your team.
- Manage your grid viewLearn all the features of your grid view.
- Manage your grid view colour schemeYou can change the colour scheme of your bookings.
- Manage your expected arrival listYou can identify your upcoming bookings with the arrival list.
- Edit and view your running orderYou can use running order to manage your bookings.
- Manage your table plan viewLearn more about your table plan view.
Additional tips
List of tips and features you can use.
- Find your ResDiary IDYou can quickly locate your unique diary ID, whether you have one or many diaries.
- Add a customer to your databaseYou can manually register a customer to your database.
- Prevent your booking from sending email and SMS confirmationYou can disable confirmation notification for one reservation.
- Print your waiter slipsYou can print waiter slips to quickly access your booking details.
- Troubleshoot your diary slow speedOptimise your diary speed if itâs acting unusual.
- Disable pop-up blockers from your browserYou can disable pop-up blockers from most common browsers.
- Use Dropbox URL to your function sheetYou can easily add your Dropbox URL to our function sheets.
- Create a third party booking internallyWithin your diary we allow to create booking made for the diner on behalf of a third party.
- Minimise or extend your diary viewYou can minimise the details on your diary main page.
- Resend your email communicationsResubmit booking, payment, and pre-order emails to your customers.