A phantom table is essentially a spare manager table that you keep in reserve, ready to be used when needed. For instance, if a table of 4 arrives as a party of 6, you can quickly pull out your phantom table to extend the seating arrangement. Phantom tables are never booked on their own and won't appear in your tables list in the grid view. They are only used as part of a join to extend an existing table when necessary. This feature is particularly useful for managing conditional table joins in tight spaces, ensuring you don't overbook your venue.
⚠️ Warning: Phantom tables are not automatically bookable online. If you want them to be booked online please contact us at [email protected]. This applies for all your phantom tables.
Create your phantom table
Follow the steps below to create your phantom table:
Click Settings, then Tables.
Select a segment if applicable.
Click Add.
Change type to phantom.
Complete the following fields:
Number: Add the table number.
Description: Add a table description for internal purposes.
Status: Leave this as enabled.
Maximum Covers: Set this as the maximum cover size of this table.
Area: Select the area from the dropdown menu where the table is allocated.
Click Save.
Add your phantom table to a join
Once you've created your phantom table you'll need to add it to a table combination in order to use it. Follow the steps below to add your phantom table to a join:
Click Settings, then Table joins.
Select a segment if applicable.
Type your table on selected tables.
Choose the capacity for this combination.
Click Add New Chain.
🤓 Tip: Alternatively you can create a temporary join for a specific booking.
Restrict access to phantom tables
You can restrict which member of your team can use phantom tables in service by following the steps below:
Click Settings, then User Management.
Click Users.
Click Setup.
Disable allow phantom tables in the booking process.
Click Save.
Create your booking with phantom tables
Follow the steps below to create your reservation using phantom tables:
From the diary main page, click Book.
Select your booking date, time and covers.
Click Search.
Select your booking time.
From the table dropdown select your join marked by P.
Complete the customer details.
Click Complete.