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Report a problem from ResDiary Plus

You can report problems and suggest improvements on ResDiary Plus.

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Written by Fabio Fois
Updated over 3 weeks ago

ResDiary Plus is our native iPad application for restaurant managers, owners and hosts. Report an issue you encounter while using the ResDiary Plus or raise a suggestion if you have an idea to improve it, you can report it directly through the app.

Raise a case from ResDiary Plus

Follow the steps below to report a problem or suggest improvements on ResDiary Plus:

  1. Press and hold your sleep and home button.

  2. Select one of the following options:

    • Report a problem.

    • Suggest an improvement.

  3. Highlight something specific from the screenshot:

    • Click the Brush icon to draw on the image.

    • Click the Zoom icon for a closer look.

    • Click the Blur icon to hide sensitive information.

    • Click the Undo icon to delete previous changes.

  4. Click the right arrow when ready.

  5. Add your email address.

  6. Describe what happened with as much details as you can.

  7. Click Send.

πŸ“Œ Note: The case will go directly to our ResDiary mobile team who will investigate your problem.

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