Resend booking and pre-order emails to keep customers informed and complete outstanding actions such as confirming reservations, making payments, or submitting pre-orders.
Send your booking emails
Follow the steps below to resend emails to your customers:
From your grid view, locate your customer booking.
Select the reservation to open the booking summary.
Depending on the booking status, one of the following options appears:
Resend confirmation: Send the booking confirmation email again.
Resend payment URL: Send a payment request email containing a link to your Stripe payment page.
Issue your pre-order emails
Below you can find the steps to resend the email containing your pre-order form to your reservations:
From your grid view, find your customer booking.
Click the Edit
icon to open the booking panel.At the bottom, select your pre-order.
From the pop-up window click Resend Email.
â ď¸ Important: You pre-order form will only be valid based on your set preferences.