ResDiary’s integration with Facebook and Instagram allows venues to take direct bookings through their social media profiles. By adding a reserve action button to your business pages, customers can seamlessly book a table via your Dish Cult listing making the process quick, convenient, and free of commissions.
Prepare your users for the Meta integration
To activate the ResDiary’s Facebook & Instagram integration, and to take bookings via your social media business pages, you must complete all of the following set up:
⚠️ Warning: You will not be able to complete the integration if one or more of the following requirements are present.
Get a Facebook or Meta business suite account with at least one social network: A Facebook business page.
Confirm the user adding the button is an admin of the Facebook or Meta Business suite account.
Confirm the user is an admin of the Facebook.
Obtain a Facebook tracking pixel.
Obtain you have a valid and enabled listing on DishCult.
Your ResDiary user must have access to proceed with the integration, or it will appear greyed out, follow the steps below to enable Facebook integration on your ResDiary user permissions:
Click Settings, then User Management.
Click Users.
Find your user and click Setup.
Click Menu Items.
Enable Facebook integration.
Click Save.
Connect Facebook to Resdiary
Follow the steps below to connect ResDiary to Facebook from your social network:
Sign in to your Facebook account.
Switch the profile to your Facebook page from the top right profile icon.
View the Facebook Page.
Click the three dots.
Click Add or Edit Action Button.
Now you have two options:
If a call to action button, like contact us, already exists on your page click Change Button.
If a call to action button does not exist on your page go to the next step.
Scroll down to the bottom and click Reserve, then Next.
⚠️ Warning: Do note select Book Now as this will enable a feature for booking appointments which is not compatible with ResDiary.
Choose ResDiary from the list of providers.
Confirm your business details are correct and click Continue.
Click Continue.
Click Done.
📌 Note: When your diner clicks on the Reserve button on your social media business page, it will lead them to your Dish Cult listing, to complete their booking. The booking channel for Facebook or Instagram will display on the booking summary. Please review which promotions and channel restrictions you want to show on your social networks.