Ensure your diary reflects how your venue operates day to day, including service times, covers, and availability. Adjust your configuration to improve how reservations are managed and to support a smoother booking process.
Configure your table management
Your table setup directly impacts how bookings are allocated and how efficiently your venue operates. Use the guidance below to review your table management settings:
Areas: Create areas for all your venue sections.
Tables: Ensure you've created and assigned all your tables.
Table joins: Create all your possible table combinations.
Table rankings: Set what table you want to sell first.
Rules: Limit your peak time reservations and prevent small groups on your large tables.
Services: Adjust your working times, duration times and yield management.
Table Plan: Create a table plan to match your layout.
Manage bookings when you are closed
Read the guides below to learn how to block availability for your future bookings:
Periodic: Close for a period of dates.
Daily: Block a day, time or a table.
Change your open or close hours.
Manage your users
Ensure your team gets started by reading our training guide before you create an user for them. We highly recommend you create a dedicated user for each person that uses the system. This helps you track down who makes the changes and set their permissions.
Add your terms and policy
One of the most crucial settings you need to review are your terms and conditions and your data retention policy. Under the GDPR, restaurants must establish a retention period for customer data. This involves deciding how long to keep the data and securely deleting or anonymizing it once the retention period ends.
Set offers and payments
Boost customer engagement and protect your revenue by setting up promotions and secure payment options. Use the guides below to highlight special events and implement policies that help reduce no shows and late cancellations:
Promotion: Inform your customers of special events and menus.
Payments: Take payments and store card details to reduce your cancellations.
Booking tools: Check our booking tools to improve your booking sources.
Get ResDiary Plus
ResDiary Plus is our iPad and android app that you can use as an in service tool to create, edit and cancel your bookings. Below you can find guidance to help you manage your ResDiary Plus app.
Get our iPad app
Follow the guidance below to learn more about our ResDiary Plus for iPad:
Get started with ResDiary Plus.
Create your booking.
Create your walk-in.
Manage your waitlist.
Get our android app
Follow the guidance below to learn more about our ResDiary Plus for android tablets:
Get started with ResDiary Plus.
Create your booking.
Manage your bookings.
Set up ResDiary Plus on mobile
Refer to the articles below to learn how to use our mobile in service application:
Get started with ResDiary Plus.
Create your booking.